Trusted by Thousands of Families

Happy Molly Maid employees at a customer's home.Hiring someone to clean your home can feel like a big decision. After all, not only do you want to hire the best house cleaning service you can, you want to make sure they’re professionals you can trust. Molly Maid is a well-known and established cleaning company—every franchise is fully insured, and every employee is fully vetted. That means you can rest easy with Molly Maid in your home.

Our Vision

To be so remarkable we become a beloved household name.

Our Purpose

To build a service community that enriches people's lives by delivering amazing experiences.

Caring for Others

Molly Maid has always looked for ways to give back to our communities. Our locally owned and operated franchises are part of the communities they serve. Through the Ms. Molly Foundation, we empower those communities to fight domestic violence and help give victims the opportunity to live happily. Molly Maid believes everyone deserves to feel comfortable and safe in their own homes.

Happy Molly Maid employee.


  • Treating others as we would like to be treated.
  • Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
  • Responding in a timely fashion.
  • Speaking calmly and respectfully, without profanity or sarcasm.
  • Acknowledging everyone as right from their own perspective.


  • Making only agreements we are willing, able, and intend to keep.
  • Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
  • Looking to the system for correction and proposing all possible solutions if something is not working.
  • Operating in a responsible manner: "Above the line..."
  • Communicating honestly and with purpose.
  • Asking clarifying questions if we disagree or do not understand.
  • Never saying anything about anyone that we would not say to him or her.

Molly Maid table tent.
Molly maid employees at the home of a customer talking to her at the door.

Customer Focus

  • Continuously striving to maximize internal and external customer loyalty.
  • Making our best effort to understand and appreciate the customers' needs in every situation.

And Having Fun in the Process!

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